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Business Process Improvement Office

Since 2011, we have provided process improvement leadership & guidance to the University of Illinois community. We coordinate & facilitate process improvement engagements such as Kaizen (quick win) events, process mapping, Business Process Improvements and more, spanning multiple units or functions. We offer support & guidance to unit-led initiatives through tools, templates, & advice. We provide comprehensive training on the concepts, tools, & techniques of process improvement.

How We Can Help

The BPI Office can help units solve problems by facilitating process improvement projects charged with:

• Improving the quality of a product or service;
• Streamlining processes by identifying and working to eliminate the non-value-added activities that consume the majority of our time;
• Reducing processing time, the time between the initial request and the delivered product or service;
• Reducing total cost.

To request assistance with a Business Process Improvement, submit a Business Process Request form.  

Upcoming BPI Events

Receive notifications related to Business Process Improvement:

• Subscribe to events and training held at UIUC
• Subscribe to events and training held at UIC